EC Pro integrates all critical functions of equestrian business management into one platform, streamlining processes such as lesson bookings, invoicing, horse management, staff scheduling, and client communications. By automating these tasks, it drastically reduces time spent on administration, allowing more focus on direct services and horse care. For instance, the system's booking automation frees up your staff from manually coordinating lessons, while features like automatic lesson reminders reduce no-shows. The built-in reporting tools provide insights into your financials and operations, helping you make data-driven decisions to increase profitability.

Upon signing up for EC Pro, you receive a comprehensive onboarding program, including personalized training sessions for you and your staff. This ensures everyone is comfortable using the platform before it goes live. The training covers all features, from managing bookings and payments to horse health tracking. Post-launch, EC Pro provides ongoing customer support via email, phone, and an extensive library of how-to guides and videos. The platform’s intuitive interface further reduces the learning curve, enabling your team to quickly become proficient.

The business benefit is a faster, smoother transition to digital management with minimal downtime.

If you forget how to use a particular feature, EC Pro provides several support options. You can access a comprehensive library of how-to guides and video tutorials directly from the platform, covering everything from booking management to staff scheduling. In addition, the EC Pro support team is available via email or phone to assist with any questions. This ensures you have continuous access to help, minimizing disruptions.

The business benefit is reduced downtime and a faster resolution of operational issues.

EC Pro’s intelligent booking system automates the entire process. Clients can log in through the app or website and book lessons based on their skill level, availability, and your predefined eligibility criteria. For example, you can set lesson prerequisites (e.g., beginners can only book beginner lessons), and the system will ensure that only eligible options are displayed to the rider. This reduces errors like clients booking inappropriate lessons. The self-service booking portal also allows clients to book anytime, even outside business hours, which increases bookings and reduces administrative workload.

The benefit is increased revenue from higher booking rates and fewer staff hours spent managing schedules.

The horse management system within EC Pro allows you to store and manage detailed records for every horse, including health checks, vaccination schedules, farrier visits, and exercise routines. You can set reminders for upcoming care tasks and track each horse’s workload to prevent overuse. This ensures that all welfare and care records are up to date, improving horse health and minimizing operational risks. The system also tracks boarding arrangements, ensuring smooth billing and care coordination for clients with boarded horses.

This comprehensive horse management tool helps ensure your horses remain in top condition while reducing the administrative burden of manual record-keeping.

Yes, EC Pro is designed with flexibility in mind. The platform offers configurable features that allow you to adapt it to the unique workflows of your equestrian business. For example, you can set up specific lesson structures that match your teaching model, configure booking settings based on rider experience levels, and adjust billing options to fit your pricing structure. Additionally, for businesses with more unique requirements, EC Pro can develop bespoke modifications. Customization enables you to maintain your existing processes while benefiting from automation.

This customization ensures that the software aligns perfectly with your operational needs, improving efficiency without requiring major changes to your business model.

EC Pro includes several built-in marketing features that help you connect with clients and boost engagement. These tools include personalized push notifications through the app, enabling you to send tailored messages directly to your clients, such as promotions, event updates, or reminders. Additionally, you can create pop-up messages on your website, ensuring that visitors are informed about important announcements or new offerings. These marketing tools help businesses maintain direct communication with their clients, driving engagement and loyalty.

By automating and targeting your marketing efforts, EC Pro helps increase client retention and drives more bookings and event participation.

Staff management within EC Pro allows you to schedule employees and instructors easily, assign tasks, and monitor performance. The intuitive drag-and-drop interface lets you quickly adjust schedules in case of changes, such as staff absences, ensuring continuity in lesson delivery and event operations. You can also track instructor availability, automate payroll tasks, and manage shift changes in real-time. This reduces the time spent on administrative tasks and improves staff productivity.

The benefit is smoother day-to-day operations, enhanced staff coordination, and more efficient use of your workforce, leading to higher client satisfaction.

EC Pro simplifies event planning by offering tools for managing registrations, scheduling, and payments all in one place. You can easily organize clinics, shows, or other events, with automated participant notifications and real-time scoring for competitions. The platform also allows for online registrations, which reduces paperwork and manual data entry. Payments can be collected in advance, ensuring smooth financial management.

This reduces the time and effort involved in planning and executing events, improving participant satisfaction and ensuring successful event delivery.

Yes, EC Pro includes robust billing and invoicing features. You can set up automated invoicing for services such as lessons, boarding, or events, and clients can pay directly through the platform via secure online payment gateways. The system tracks all transactions and provides real-time financial reports, enabling you to stay on top of outstanding payments. You can also send reminders for unpaid invoices, ensuring timely revenue collection.

For your business, this reduces manual financial management, improves cash flow, and ensures a steady revenue stream.

No, EC Pro integrates seamlessly with your existing website, meaning you won’t need to redesign or replace it. The system functions in the background, allowing clients to access the booking platform, payment gateway, and other features through your existing site. This integration ensures continuity in your digital presence and client experience. EC Pro can be embedded into your website as a booking widget or linked via your client portal, providing full functionality without the need for a complete website overhaul.

This keeps your brand consistent while adding modern functionality, making the transition smooth for your business and your clients.

EC Pro takes data security seriously, utilizing encrypted cloud storage to protect all business and client information. This includes financial data, rider information, and horse health records. Regular backups ensure that your data can be restored in case of a system failure or data breach. Additionally, EC Pro adheres to industry standards for data protection, safeguarding against unauthorized access. The system also provides easy access to data recovery tools, ensuring business continuity even in unexpected circumstances.

For your business, this means peace of mind knowing that sensitive information is secure, reducing the risks associated with data loss or breaches.